experienceclient education impacts

This is an exciting but sometimes anxious time. I work very hard to make sure my expecting clients feel prepared and ready for their session. Before, during, and after booking, you will be provided with information so that you know exactly what to expect at every step of the way! Being prepared helps your sessions go quickly and smoothly - and that makes Daddy happy too. Besides the quality of their images, this is one of the reasons my clients return time and again - I make it relaxing and easy for them. Read on to for the answers to some of the most common pre-booking questions I get...

F. A . Q.

F.a.q.

F R E Q U E N T L Y   A S K E D   Q U E S T I O N S

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When should I book my maternity and newborn sessions?

We strongly recommend that you to book your sessions as early as possible to avoid missing out.  I limit the amount of sessions per month to ensure the highest quality of service to each individual client, and to keep flexibility for my newborn clients.  The best time to contact us for your maternity and newborn portraits is when you are still pregnant, preferably in the second trimester. As soon as you are twelve weeks, you are eligible for booking a maternity or newborn session.

How do I book a photo session?

Use the contact form and we’ll get started!  We will discuss details of your session, select dates and I will then forward you an invoice for the retainer to hold your spot.  A retainer of $150 and a signed online contract is required to book our full-length sessions. We accept credit cards online, or email interac transfers.

Do you offer mini sessions for holidays?

No. In an effort to improve my work-health-family balance, I no longer offer family outdoor sessions, Halloween studio mini sessions, or Christmas mini sessions.  My studio schedule is too full already to accommodate those additional 200+ sessions a year.

Where is your studio located?

My studio is in the new part of Langley, near 200th street – it’s an easy 20-30 minute drive from Vancouver along highway 1.  I am happy to serve clients from not only the Fraser Valley, but from Vancouver, North Vancouver, and all of the Lower Mainland as well. We have had clients come from other parts of the province, as well as from Washington!  It is very common for my “out of town” city clients to arrive up to 45 minutes early because the trip was so easy and short! It takes about the same amount of time to drive across Vancouver to UBC as it does to drive to our studio! 🙂

Do you travel to client’s homes to do sessions? 
My lighting, props, and backdrops are not portable, so all newborn and baby sessions take place in my cosy and relaxing studio. It’s not uncommon for parents to watch me work with their newborn for a few minutes, then go take a nap in the nursing room or on the couch in the main studio. As a mother myself, I understand how it’s important to rest in the postpartum period, and I work to keep baby calm and peaceful so you can rest and relax knowing that baby is safe and in good hands!

When is the best time to do a POSED newborn session?

I love creating beautiful portraits of teeny tiny, curly, sleepy newborns. This style is best captured in the first two weeks of life, before baby goes through a developmental growth spurt that makes them fussy, easily startled, uncurled, and subject to baby acne, colic, and flaky skin.  We do provide gentle retouching for baby (skin tones, light and natural retouching to minimize flakiness, etc), but do ask that you request us to do any specific removals (like birth marks, stork bites, etc).

 I don’t know when baby will come. How do we schedule his POSED newborn session?

We’ll schedule your newborn session for about a week after your due date. Then, pretend we’re immediate family! If anything changes or you get a scheduled c-section date, let us know via email, phone, or even text message. We ask that clients contact us within 2 days of baby’s birth so that we can either confirm the session date or change it so that baby is 6-14 days old at the time of the session.

In the case of extended NICU stays or last minute bookings, I have created beautiful images for newborns up to 8 weeks old!  Older newborns aren’t posed and are more likely to be awake and swaddled for their session – but I love to capture their open eyes and the beginnings of their relationship with their parents. Contact us and we’ll see if we can squeeze you in!

I’m a new mom. I’m worried I’ll forget the diapers or something!

We provide the amenities of home and nursery so new parents can venture out in confidence and comfort, knowing that even if they forget something at home, we’ve got them covered!  Some things we provide: wifi, changing table, bath tub, private bathroom + towels, diapers, wipes, blankets, swaddles, burp cloths, nursing cushions, nursing chairs and footstools, couch, table and chairs and an assortment of toys for siblings, light reading material, water bottles, tea, light snacks, access to microwave and fridge (bottle storage), and more!  And no…you don’t need to bring props, but you’re welcome to bring up to 4 sentimental baby items to incorporate (like a blanket, hat, etc).

Do you offer a registry?

I only make bookings directly with the actual mother, but friends or family are welcome to contact me to make donations toward your photography packages.

What forms of payment do you accept?
We accept major credit cards online, or email interac transfers.

We’re on a budget. Can you give us a discount?
We do not discount our sessions, as they are carefully designed to both offer value already but to also cover the costs of running a business and providing a living wage to support my family.

What do I need to wear and what should I bring?

After booking your session, we will send you a pdf guide on what to expect and how to prepare for your session.  Detailed information is provided to ensure that you get the very best from your photography session, including a comprehensive guide on ‘what to wear’.  We provide a VERY large assortment of accessories and props to choose from. You are welcome to bring a couple of sentimental items to incorporate into your session, but don’t stress – we have you covered! NEW – we even have an assortment of flattering postpartum wardrobe pieces for mama!

How long does the session last?

It depends on the package you book. Newborn sessions are around 1-2 hours, with time for nursing and soothing baby built in to that time. Sessions with toddler siblings or for twin newborns may take up to 3 hours.

Older baby sessions are short and sweet (less than an hour), we don’t try to test the patience of these little ones by pushing them too long.

Maternity sessions are efficient and usually take less than an hour, as we’re working with adults for the most part (and they’re good at listening!)

We often book more than one session a day, so we ask that clients arrive on time/a little bit early, as we can’t extend sessions due to tardiness.

What does my package include?

Make sure to check out our pricing pages for the type of session you are interested in. All of our packages includes the time at the studio with me (Alexandra Hunt), professional editing of your images, access to our props and accessories, a personal printing release and printing guide, as well as digital files (full-size, full-resolution, in colour, black and white, and web-sized versions).  Our packages vary on how many images you’ll get, what props or accessories you get to use, the length of your session, and whether the session includes parents, partners, or siblings.   Digital files allow you to print your images where, when, and how you want, so your package does not include any prints or fine art products. However, if this is something you’re interested in, you are welcome to order them separately after your session.

What if I need to reschedule?

I understand that unforeseen circumstances can arise, so if you must change your session date please contact me at your earliest opportunity (we ask for 72 hours notice), I cannot promise that a new date will be available in the time frame that you request, and rescheduling fees are charged to offset our loss. We turn away other inquiries when we book your session, so no-show clients are not eligible for refunds. Our retainer fee is always nonrefundable. If the photographer needs to reschedule, we will contact you to arrange a new date. For full terms and conditions, see the contract (at booking) or send me an email with additional questions.

When will our photos be ready to view?

Approximately 3-4 weeks after your photo session your images will be uploaded into a private on-line gallery for viewing and downloading.

OFFICE HOURS:
Monday to Friday, 10 am till 5pm

email us | admin@alexandrahunt.net

 

located in langley, british columbia