FAQ

BOOKING AND SCHEDULING

  • How do I book a session?

    Use the contact form to get started!  We will discuss details of your session, select dates and I will then forward you an invoice for the retainer to hold your spot.  A non-refundable booking retainer retainer and a signed online contract is required to book our sessions. I accept credit cards online, or email interac transfers. The final image collection payment is due 30 days before your session (or immediately for last minute bookings).

  • How early should I book my sessions?

    Book your sessions as early as possible – most clients book in their second trimester. My spots are not unlimited, so it is important to book in advance.
    Maternity sessions are held 29-35 weeks at our Langley studio only. 

    Posed newborn sessions are held at 7-14 days after birth, at our Langley studio.

    Older newborn sessions (no posing or props) are lifestyle and held between 3-6 weeks after birth.

    For all newborn sessions, we finalize the date after baby’s birth.

  • How long does my session last?

    As an long-time professional, my sessions are smooth and efficient.

    Maternity sessions: about 1 hour, outfits are chosen online in advance.
    Posed newborn sessions: 2.5-3 hours, including image selection appointment.
    Older newborn sessions: 1.5-2 hrs. including image selection appointment.
    Milestone baby sessions: about 1 hour, as babies have limited attention spans.

  • What if I need to reschedule?

    Please contact me at your earliest opportunity (we ask for 72 hours notice), I cannot promise that a new date will be available in the time frame that you request, and rescheduling fees are charged to offset our loss. I turn away other inquiries when your session is booked, so no-show clients are not eligible for refunds. The retainer fee is always nonrefundable.

    If the photographer needs to reschedule, I will contact you to arrange a new date. For full terms and conditions, see the contract (at booking) or send me an email with additional questions.

  • MATERNITY SESSIONS

  • Can I book ONLY a maternity session, without a newborn session?

    Our maternity availability is limited, so maternity sessions are available only to our newborn clients.

  • Do we get to choose our maternity images?

    No, maternity sessions are photographer’s choices of images. We do not offer soft-proofing for maternity sessions.
    However, pre-session prep guides and customization forms will leave you feeling prepared and guide your photographer to creating images that you will love. Your photographer will confirm your preferences in person before taking photographs.
    Your photographer will choose the best of the best photos for your maternity session for you to keep.

  • Do you provide hair and makeup services?

    No, but I have a list of reputable and talented artists that I recommend to my clients.

  • Do you provide retouching?

    As any mother-to-be knows, pregnancy is hard on the body. Additionally, everyone has variations and minor imperfections to begin with (stretch marks, spider veins, etc).

    Our studio works to keep you comfortable and in poses that are flattering. We give every image a gentle retouching treatment, for a natural and beautiful result. Extensive retouching (nose job, changing size, etc) is not included but available for an additional charge.

  • How do I know what gowns will fit me?

    We offer an enormous collection of designer maternity gowns in universally flattering colours and a variety of sizes from XS to XL. Some pieces will stretch to accommodate XXL. We provide an online sizing guide and gown selection website for choosing in advance. Later, we offer in-person advice at your session, and clamp for a custom fit.

  • What do I wear and what should I bring?

    After booking your session, I will send you a pdf guide on what to expect and how to prepare for your session.  Detailed information is provided to ensure that you get the very best from your photography session, including a comprehensive guide on ‘what to wear’.  You will need to have appropriate underwear and come with your hair and makeup already done. I provide wardrobe for moms who wish to use my pieces.

  • NEWBORN SESSIONS

  • Do I get to choose my newborn images?

    Yes. Our newborn packages include a same day, in-person image selection appointment where clients to choose their photos in person and purchase additional photos and albums, if desired.

    Fully-edited, high-resolution images are always delivered via online download.

  • How do we schedule our newborn session if we don't know when baby will be born?

    I’ll make a note of your due date on the studio calendar. Then, pretend I’m immediate family! If anything changes or you get a scheduled c-section date, let me know via email, phone, or even text message. I ask that clients contact me within 48 hours of baby’s birth so that we can finalize the session date.

  • My baby doesn't look as expected. Can you fix it?

    We do provide gentle retouching for baby (skin tones, light and natural retouching to minimize flakiness, etc), but do ask that you request us to do any specific removals (like birth marks, stork bites, etc).

  • What do I wear and what should I bring?

    After booking your session, I will send you a pdf guide on what to expect and how to prepare for your session.  Detailed information is provided to ensure that you get the very best from your photography session, including a comprehensive guide on ‘what to wear’.  You will need to have appropriate underwear and come with your hair and makeup already done. I provide wardrobe for moms who wish to use my pieces.

  • What if baby had to stay in the NICU past day 14?

    In the case of extended NICU stays or last minute bookings, your posed session will turn into a natural newborn session, which is a lifestyle white-on-white session.  Older newborns can’t pose or be placed in props and are more likely to be awake and swaddled for their session – but I love to capture their open eyes and the beginnings of their relationship with their parents.

  • Why are older newborn sessions different?

    Older newborns are physically and developmentally very different than brand-new babies. They are alert, uncurled, and much bigger and stronger in both muscles and opinions! It is nearly impossible to keep an older newborn asleep through posing, so older newborn sessions do not include posing, props, or composites. Simple, white-on-white images of baby will be taken – baby will most likely be awake.

    No sleepy posing or props for this age of baby, this is more of a lifestyle family session with baby alone images included.

  • Why are posed newborn sessions done so early?

    Posed newborn sessions are done when baby is 7-14 days old. Newborns younger than 14 days old sleep through almost anything and are naturally curled up so sleepy posing is usually possible.
    At 14/15 days old, baby goes through a developmental growth spurt that makes them very fussy, easily startled, uncurled, and acne/flaking sets in.  Growth spurts mean non-stop cluster feeding and stress for the mother, so it is important to come in early, before that difficult age begins.

  • Why do you photograph siblings on a separate day?

    Posed newborn sessions require a silent, peaceful studio and a zen-like concentration for the photographer.
    Even for siblings who are excited during pregnancy, the arrival of baby is a HUGE and very stressful adjustment that takes time – for both the sibling and parents. Young siblings, especially toddlers, are very demanding and emotional in the early days and parents are universally overwhelmed. Posed newborn sessions are held a week after birth, when sibling’s feelings are strongest – which makes for a very difficult session for everyone involved.

    Instead, I include siblings in a sibling and family mini session on a separate day (baby should be 2-6 weeks old, the later the better). By that time, parents are in a routine and feel calmer, the toddler is used to baby, and baby is awake and interactive, which makes for beautiful photos of siblings interacting and a better experience for everyone involved.

  • INVESTMENT

  • Do we get to keep all the photos you take?

    No, only a certain number depending on the package you purchase. Images will be delivered in jpg format via an online gallery.

    They are full-size and professionally edited, in both colour and black and white.

    We do not sell or giveaway RAW (unedited) files.

  • Do we have to pay tax? Can we negotiate pricing?

    Tax is not optional for a legally run business. No, I do not haggle. My packages are designed to both offer value already but to also cover the costs of running a business and providing a living wage to support my family.

  • Do you offer gift certificates?

    I only make bookings directly with the actual mother, but friends or family are welcome to contact me to make donations toward your photography packages.

  • What does my package include?

    All of our digital image packages includes the time at the studio with me (Alexandra Hunt), professional editing of your images, access to our props and accessories, a personal printing release and printing guide, as well as a certain number of digital files (full-size, full-resolution, in colour, black and white, and web-sized versions).  Digital files allow you to print your images where, when, and how you want, so your package does not include any prints or fine art products.

  • What forms of payment do you accept?

    I accept major credit cards online, or email interac transfers. I do not accept cash.

  • HOURS AND LOCATION

  • Can we do the session in our home instead?

    My lighting, props, and backdrops are not portable, so all newborn and baby sessions take place in my cosy and relaxing studio. It’s not uncommon for parents to watch me work with their newborn for a few minutes, then go take a nap in the nursing room or on the couch in the main studio. As a mother myself, I understand how it’s important to rest in the postpartum period, and I work to keep baby calm and peaceful so you can rest and relax knowing that baby is safe and in good hands!

  • When is the studio open?

    Our sessions are Monday-Friday. Weekends are not normally available, only upon special request at an additional cost of + $150.

  • Where is your studio located?

    My studio is in the new part of Langley, near 200th street – it’s an easy 20-30 minute drive from Vancouver along highway 1.  I am happy to serve clients from not only the Fraser Valley, but from Vancouver, North Vancouver, and all of the Lower Mainland as well.   It is very common for my “out of town” city clients to arrive up to 45 minutes early because the trip was so easy and short! It takes about the same amount of time to drive across Vancouver to UBC as it does to drive to our studio!

  • SERVICES + AMENITIES

  • Can I include a pet in our session(s)?

    Sorry, our insurance and allergies mean that the studio is a pet-free zone, without exception.

  • Do you provide hair and makeup services?

    No, but I have a list of reputable and talented artists that I recommend to my clients.

  • What are your COVID policies?

    READ MY COVID POLICIES HERE: https://alexandrahuntblog.com/covid-safety/

  • What does "comforts of home" mean?

    I provide the amenities of home and nursery so new parents can venture out in confidence and comfort, knowing that even if they forget something at home, I’ve got them covered!  Some things I provide: changing table, bath tub, private bathroom + towels, diapers, wipes, blankets, swaddles, burp cloths, nursing cushions, nursing chairs and footstools, couch, table and chairs and an assortment of toys for siblings, light reading material, water bottles,  access to microwave and fridge (bottle storage), and more! 

  • When will our photos be ready?

    It depends on the time of year – but generally most clients have their finished images very quickly. If I am sick, or it is a holiday rush, the contract gives me grace of 3-4 weeks. In general though, your  downloadable gallery is usually done in about 2 weeks.

  • Maternity, newborn, and baby photo studio

     

    located in langley, british columbia